Terms of service

The Freezer

Last updated: February 7, 2026

By accessing or purchasing from The Freezer (“we,” “us,” or “our”), you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

Use of Our Website

By using this site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our website for any unlawful purpose or in violation of any applicable laws.

Products & Availability

All products are subject to availability.

Many of our items are produced in limited quantities or offered as pre-orders.

We reserve the right to:

limit quantities purchased per order
discontinue or modify products at any time without notice

Pre-Orders

Pre-order items are produced after the pre-order window closes.

By placing a pre-order, you acknowledge and agree that:

production will begin after the pre-order period
estimated timelines are provided for transparency but are not guaranteed
pre-orders are final sale, as outlined in our Return & Refund Policy

Pricing & Payments

All prices are listed in U.S. dollars.

We reserve the right to change pricing at any time without prior notice.

Payment must be received in full before an order is processed.

Sales tax is applied where required by law.

Order Acceptance

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to:

suspected fraud
pricing errors
inventory or production issues

If an order is canceled after payment, a full refund will be issued.

Shipping

Shipping timelines and policies are outlined in our Shipping Policy.

Once an order has been handed to the shipping carrier, The Freezer is not responsible for delays, loss, or theft caused by the carrier.

Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to that policy.

Intellectual Property

All content on this site — including images, videos, graphics, logos, designs, and text — is the property of The Freezer and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, The Freezer shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

All products are provided “as is” and “as available.”